Privacy Policy
How we collect, use, and protect your information when using Universal Remote .
Introduction
This Privacy Policy describes how Universal Remote . ("we", "us", or "our") collects, uses, and shares information about you when you use our mobile application (the "App") and any related services (collectively, the "Services").
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. By using the App, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect information about you when you use our App, including:
Device Information
We automatically collect certain information about your device when you use the App, including:
- Device model, manufacturer, and operating system
- Unique device identifiers (such as IMEI, UDID, or MAC address)
- Network information, including IP address and mobile network
- Device settings and configuration
- Battery level and storage capacity
Usage Information
We collect information about how you use the App, including:
- Features you use and how often you use them
- Commands sent to devices through the App
- Devices you connect to and control
- Time and duration of your App sessions
- Error logs and performance data
- Interactions with the App interface
Location Information
The App may collect approximate location information when you use certain features, such as when setting up room zones or discovering nearby devices. This information is derived from network information such as IP address and is not precise geolocation data. We do not collect precise location data unless you explicitly grant permission.
Account Information
If you choose to create an account or purchase a premium subscription, we may collect:
- Your Apple ID (for App Store purchases)
- Subscription status and purchase history
- Email address if you contact support
Device Data
When you add devices to the App, we may collect:
- Device names and types
- Brand and model information
- Room assignments and organization
- Custom remote configurations
- Temperature and humidity readings (if available)
How We Use Information
We use the information we collect for the following purposes:
To Provide and Improve Our Services
- Operate and maintain the App
- Enable device discovery and control functionality
- Personalize your experience with the App
- Improve the App's features and performance
- Develop new features and services
- Diagnose and fix technical issues
To Communicate With You
- Respond to your questions and support requests
- Send you updates about the App and its features
- Notify you about changes to our services or policies
To Manage Subscriptions
- Process and manage premium subscriptions
- Verify subscription status
- Provide access to premium features
To Analyze Usage and Improve the App
- Understand how users interact with the App
- Identify trends and patterns in usage
- Optimize the App's performance and user experience
- Develop new features based on user needs
How We Share Information
We do not share your personal information with third parties except as described below:
Service Providers
We may share information with third-party service providers who perform services on our behalf, such as:
- Apple Inc. for App Store distribution and subscription management
- Analytics providers to help us understand App usage
- Cloud storage providers to store App data
These service providers are only allowed to use your information to perform services for us and are contractually obligated to protect your information.
Legal Requirements
We may disclose information if required to do so by law or in response to valid requests by public authorities (such as a court or government agency).
Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice in the App of any such change in ownership or control of your personal information.
Aggregated or Anonymized Information
We may share aggregated or anonymized information that does not identify you individually with third parties for research, marketing, or other purposes.
Data Retention
We retain your information for as long as necessary to provide the Services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
If you delete your account or uninstall the App, we may retain certain information for a reasonable period of time to comply with legal obligations, resolve disputes, and enforce our agreements.
Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Encryption of data transmission
- Secure storage of information
- Access controls to limit who can view your information
- Regular security assessments and updates
However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Your Choices
You have several choices regarding the information we collect and how it is used:
Permissions
You can control the permissions granted to the App through your device settings, including:
- Bluetooth access for device discovery and control
- Location services for room zone setup
- Notification permissions
Access to Your Data
You can access, correct, or delete your personal information by contacting us at wannengyaokongqi3890@163.com.
Uninstalling the App
You can stop all collection of information by the App by uninstalling it. You may uninstall the App by using the standard uninstall processes available on your mobile device.
Managing Subscriptions
You can manage or cancel your premium subscription through your Apple ID account settings.
Children's Privacy
The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the App and updating the effective date at the bottom of this policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: